The 10 Customer Service Trends for 2010 | Small Business Trends

From the author of “BAM! Delivering Customer Service in a Self-Service World” we thought we’d share an excellent article on customer service trends for the coming year. Simply click the link below. Happy New Year and here’s wishing you great customer service success in 2010!

The 10 Customer Service Trends for 2010 | Small Business Trends.

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